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Est. in 2002
LaShon's Catering Specialists, LLC
Specializing in all your catering needs!
216-313-2514
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Frequently Asked Questions...
It is quite understandable that you may have a few quick questions...
so we have provided answers to the most frequently asked...:
01
Do I need to provide a deposit in order to book my event?
Yes. A 30% deposit is required at the time of booking to assure your date is secured. This deposit is non-refundable and is deducted from the final balance. Your date will be held only when the deposit is made. We accept all forms of payment: Cash, checks, money order, Cash App, Zelle, and credit/debit card (over $20 only - a 3.5% processing fee will be added per transaction). A fee of $39 will be due for a returned check.
02
Do you provide taste tests?
Yes. Taste tests are welcomed and must be scheduled in advance to assure Chef’s availability. 5-12 main entrées and side dishes are presented, as well as a formal presentation describing services to expect the day of your event. Taste Tests are limited to 4 individuals per group or couple attending. Please inquire within for more details.
03
What is the payment schedule?
After you have made your 30% deposit, you are free to make installments. The remaining balance is due 7 days prior to your event for all private dining (10 to 20 people) restaurant-style services and drop-offs...and 10 days prior to all other event types. Late fees will apply to for payments made after due date. If remaining balance, plus late fees are not received 3 days prior the event, services will be cancelled and not rendered day of the event and all payments made to date will be forfeited.
04
Am I allowed to take my left over food home?
LCS do not permit guests to take food home for liability purposes. However, contract holders/bookers may take food home if a service waiver is signed, relinquishing LCS from any liable responsibility in the event of occurred illnesses following your event. Please inquire within for more details.
05
What if I need to cancel my booking? What are the cancellation terms?
If you need to cancel your booking for any reason, you must do so 30 days or more in order to receive any sort of refund of the balance paid to date, excluding the deposit. To learn more about LCS' cancellation terms and cancellation schedule, please inquire within for more details.
06
Can you provide my rented event hall with a certificate of insurance?
Yes. We are fully insured. We can provide a Certificate of Insurance for any event hall. The Certificate of Insurance provides coverage for the kitchen, the hall, you, and your guests on the day of your event.
07
Am I allowed to bring food in outside of LCS?
No food is to be brought into an event outside of LCS (detailed in LCS' complete Terms and Conditions per you contract), unless LCS is informed and a Service Waiver is signed. This is non-negotiable for liability purposes. Cakes & other desserts from a reputable bakery/company, such as wedding cakes or dessert shooters, are the only food items that can be brought to an event outside of LCS, unless LCS is informed and a Service Waiver is signed.